Cereb Privacy Policy

At Cereb, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website, make a purchase, or interact with our services. Please read this policy carefully to understand how your personal information is handled.

1. Information We Collect

We may collect and process the following types of personal data:

1.1. Personal Identification Information

• Name

• Email address

• Phone number

• Shipping and billing address

1.2. Payment Information

• Credit/debit card details (processed securely through third-party payment gateways)

1.3. Technical Data

• IP address

• Browser type and version

• Device type and operating system

• Pages visited on our website and interaction data

1.4. Customer Interaction Data

• Communication with customer support

• Order history

2. How We Use Your Information

We use the personal data we collect for the following purposes:

2.1. Order Processing and Fulfillment

To process and deliver your orders, manage payments, and communicate about your purchases.

2.2. Customer Support

To respond to inquiries, resolve issues, and provide assistance regarding your orders or our services.

2.3. Marketing and Communications

With your consent, we may send you marketing emails, promotional offers, and updates about new products and services. You can opt out of these communications at any time by unsubscribing.

2.4. Improvement of Services

To analyze website usage and improve the functionality and performance of our website.

2.5. Legal Obligations

To comply with legal requirements, prevent fraud, or protect our rights and the safety of others.

3. Sharing Your Information

We do not sell, rent, or trade your personal data. However, we may share your information in the following circumstances:

3.1. Third-Party Service Providers

We may share your information with trusted third-party providers who assist with payment processing, order fulfillment, shipping, and email communications. These service providers are obligated to protect your data and use it solely for the purpose of performing services on our behalf.

3.2. Legal Compliance

We may disclose your information if required to do so by law, such as in response to a subpoena, court order, or other legal process.

3.3. Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.

4. Data Security

We use commercially reasonable measures to protect your personal data from unauthorized access, alteration, or destruction. This includes encryption, secure servers, and regular security audits. While we strive to safeguard your information, please be aware that no method of online transmission or storage is 100% secure.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and gather data on website usage. These technologies may collect information such as your IP address, browsing behavior, and preferences. You can adjust your browser settings to block cookies, but please note that some features of the website may not function properly without them.

6. Your Data Rights

You have certain rights regarding your personal information, including:

6.1. Access

You can request access to the personal information we hold about you.

6.2. Correction

If any of your personal information is incorrect or incomplete, you can request that we update it.

6.3. Deletion

You can request that we delete your personal information, subject to certain legal exceptions.

6.4. Opt-Out

You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

7. Retention of Data

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. International Transfers

If you are located outside the United Kingdom, please be aware that your data may be transferred to and processed in the UK. By using our services, you consent to the transfer of your personal data to the UK.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting. Please review this policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how your data is handled, please contact us at: cONTACT@cereb.co